Difference between revisions of "How to send a support log"

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== Procedure ==
== Procedure ==
Start BudgetLink and follow the prompts to the Get Data Options dialog[[File:GetDataDialogue.png|300px|thumb|right|Get Data Options dialog]]
* Start BudgetLink and follow the prompts to the Get Data Options dialog[[File:GetDataDialogue.png|300px|thumb|right|Get Data Options dialog]]
Choose the full Get Data Option and click OK.
* Choose the full Get Data Option and click OK.
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
* If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment
* At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment




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