Write, Bureaucrats, Administrators
1,991
edits
Difference between revisions of "How to send a support log"
Jump to navigation
Jump to search
How to send a support log (view source)
Revision as of 19:06, 17 August 2016
, 19:06, 17 August 2016→Procedure
| Line 12: | Line 12: | ||
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself | If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself | ||
At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment | At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment | ||
===If you had run Get Data already follow the below process=== | ===If you had run Get Data already follow the below process=== | ||