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Difference between revisions of "Log out of MY.MYOB before connecting with your MYOB data file in the cloud"
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Log out of MY.MYOB before connecting with your MYOB data file in the cloud (view source)
Revision as of 20:01, 8 August 2016
, 20:01, 8 August 2016no edit summary
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Some users experience issues when logged into their MY.MYOB account prior to browsing for their data file or performing a Get Data. To resolve these issues, follow these steps. | Some users experience issues when logged into their MY.MYOB account prior to browsing for their data file or performing a Get Data. To resolve these issues, follow these steps. | ||
# Start Internet Explorer; | # Start Internet Explorer; ( It might not work for other web browsers.) | ||
# Navigate to the [https://my.myob.com my.myob.com] website; | # Navigate to the [https://my.myob.com my.myob.com] website; | ||
# Log in with the account with which you want to connect; | # Log in with the account with which you want to connect; | ||
# Log out of the [https://my.myob.com my.myob.com] website. | # Log out of the '''[https://my.myob.com my.myob.com]''' and '''[https://secure.myob.com/ secure.myob.com]''' website. | ||
Once logged in, try either browsing for the data file or performing the get data and see if it works. | Once logged in, try either browsing for the data file or performing the get data and see if it works. | ||