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Troubleshooting Publish Problems (view source)
Revision as of 17:39, 8 January 2015
, 17:39, 8 January 2015no edit summary
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In this article, you will find many advice to fix various problems that arise when publishing reports. | In this article, you will find many advice to fix various problems that arise when publishing reports. | ||
== Charts disappear when publishing == | == Charts disappear when publishing == | ||
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=== Update Microsoft Office with all service packs, updates and hotfixes. === | === Update Microsoft Office with all service packs, updates and hotfixes. === | ||
Finally, it is also recommended to ensure all service packs, updates and hotfixes for Microsoft Office are installed. Please contact your IT Support provider. | Finally, it is also recommended to ensure all service packs, updates and hotfixes for Microsoft Office are installed. Please contact your IT Support provider. | ||
== Publish fails to complete == | |||
For some users, the publish process runs but fails to complete. There are various reasons for this. Refer to the following topics. | |||
=== Do not include the menu when publishing === | |||
Including the menu on your publish reports may cause the publish to fail on some versions of BudgetLink. This is due to the fact that the file format of the menu is different from that of the report. Unticking the option to include the menu in the publishing dialogue can ensure that the publish completes successfully. This issue has been fixed in newer versions of BudgetLink. | |||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||