Write, Bureaucrats, Administrators
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Difference between revisions of "Could not obtain the list of data files error message"
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Could not obtain the list of data files error message (view source)
Revision as of 19:52, 16 June 2014
, 19:52, 16 June 2014no edit summary
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== Overview == | == Overview == | ||
If you receive the following error message 'Could not obtain the list of data files', it typically means that either the MYOB AccountRight Live API has not been installed, or it is not running. | If you receive the following error message 'Could not obtain the list of data files', determine whether you are trying to connect to an MYOB data file on a local machine, on the server or on the cloud. | ||
== For users with the data file hosted LOCALLY == | |||
If your data file is hosted on your local machine, it typically means that either the MYOB AccountRight Live API has not been installed, or it is not running. | |||
To resolve this problem, see the following topics. | To resolve this problem, see the following topics. | ||
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* [[Installing the MYOB AccountRight Live API]] | * [[Installing the MYOB AccountRight Live API]] | ||
* [[Starting the MYOB AccountRight Live services]] | * [[Starting the MYOB AccountRight Live services]] | ||
== For users with the data file hosted on a SERVER == | |||
If your data file is hosted on your local machine, it typically means that either the MYOB AccountRight Live API has not been installed, or it is not running on the server to which you are trying to connect. | |||
To resolve this problem, see the following topics. | |||
* [[Installing the MYOB AccountRight Live API]] | |||
* [[Starting the MYOB AccountRight Live services]] | |||
== For users with the data file hosted in the CLOUD == | |||
it typically means that either the MYOB AccountRight Live API has not been installed, or it is not running. | |||
To resolve this problem, see the following topics. | |||
* [[Installing the MYOB AccountRight Live API]] | |||
* [[Starting the MYOB AccountRight Live services]] | |||
== Related Topics == | == Related Topics == | ||
* [[Troubleshooting Get Data Problems]] | * [[Troubleshooting Get Data Problems]] | ||