Difference between revisions of "Log in to MY.MYOB before connecting with your MYOB data file in the cloud"
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* [[Log out of MY.MYOB before connecting with your MYOB data file in the cloud]] | * [[Log out of MY.MYOB before connecting with your MYOB data file in the cloud]] | ||
* [[Could not obtain the list of data files error message]] | * [[Could not obtain the list of data files error message]] | ||
[[Category:Troubleshooting]] | |||
Latest revision as of 22:53, 16 June 2014
Overview
Some users experience issues when not logged into their MY.MYOB account prior to browsing for their data file or performing a Get Data. To resolve these issues, follow these steps.
- Start Internet Explorer;
- Navigate to the my.myob.com website;
- Log in with the account with which you want to connect.
Once logged in, try either browsing for the data file or performing the get data and see if it works.