Difference between revisions of "Log in to MY.MYOB before connecting with your MYOB data file in the cloud"

no edit summary
(Created page with "== Overview == Some users experience issues when not logged into their MY.MYOB account prior to browsing their data file or performing a Get Data. To resolve these issues, fo...")
 
 
(3 intermediate revisions by the same user not shown)
Line 1: Line 1:
== Overview ==
== Overview ==


Some users experience issues when not logged into their MY.MYOB account prior to browsing their data file or performing a Get Data. To resolve these issues, follow these steps.
Some users experience issues when not logged into their MY.MYOB account prior to browsing for their data file or performing a Get Data. To resolve these issues, follow these steps.


# Start Internet Explorer;
# Start Internet Explorer;
# Navigate to the my.myob.com website;
# Navigate to the [https://my.myob.com my.myob.com] website;
# Log in with the account with which you want to connect;
# Log in with the account with which you want to connect.


Once logged in, try either browsing for the data file or performing the get data and see if it works.
Once logged in, try either browsing for the data file or performing the get data and see if it works.
Line 13: Line 13:
* [[Log out of MY.MYOB before connecting with your MYOB data file in the cloud]]
* [[Log out of MY.MYOB before connecting with your MYOB data file in the cloud]]
* [[Could not obtain the list of data files error message]]
* [[Could not obtain the list of data files error message]]
[[Category:Troubleshooting]]
2,712

edits