Troubleshooting Report Problems

Stability Issues

If you experiencing cryptic messages when using reports, it may be due to memory. For more information see, Memory Related Issues.

Customise Issues

If you the filters appear blank when customising reports, the AddonsLink Lists file may be corrupt. See How to restore a corrupt AddonsLink Lists file for further information.

Display Issues

If you experience display issues when using reports, consult the following guides.

• Rows and columns are not displaying correctly in Excel

Balance Sheet Issues

• Balance sheet values are incorrect due to future dated transactions

Performance Issues

If you experience performance issues when using reports, consult the following guides.

• Opening reports is slow on my machine
• Inserting subtotals is slow in Excel 2013

Related Topics

• Troubleshooting