Troubleshooting Excel Problems

Overview

Some problems with BudgetLink can occur if your installation of Microsoft Office is corrupt. Repairing the installation fixes most problems.

Display Issues

If you experience display issues, consult the following guides.

• Disabling excel graphics hardware acceleration to resolve display and performance issues

• Hyperlinks issue

• Ribbon disappearing after publishing

• Some forms appear very small

Performance Issues

If you experience performance issues when using reports, consult the following guides.

• Disabling excel graphics hardware acceleration to resolve display and performance issues
• Opening reports is slow on my machine
• When Publishing Visual Basic for Applications editor opens

Repair Microsoft Office

To repair Microsoft Office, follow these steps.

1. Close out of Excel and any other Office App
2. Click on the Start button in windows;
3. Click on Control Panel;
4. Click on Programs and Features;
5. Scroll down the list and select your latest licensed version of Microsoft Office;
6. Click the Modify/Change button above the list;
7. Choose to perform a Quick Repair or Repair and wait for the process to finish;
8. Once finished, reboot your machine;
9. Then try BudgetLink again and see if the issue is resolved

If the previous solutions do not help resolve the problem, it may be worth considering reinstalling Microsoft Office. Please contact your IT Support provider.

Related Topics

• Troubleshooting
• Repair office and ensure that all components of Office are installed