Difference between revisions of "Troubleshooting the MYOB ODBC driver"

Troubleshooting the MYOB ODBC driver (view source)

Revision as of 18:01, 3 March 2014

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Nic

Write, Bureaucrats, Administrators

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 # From the '''File''' menu, select '''Verify Company File''' and wait for the process to complete;
 # From the '''File''' menu, select '''Optimise Company File''' and wait for the process to complete;
-== File and Folder Access Requirements ==
-The MYOB ODBC driver requires '''Read''' and '''Write''' access to specific folders in order to function properly. This is typically a problem when running third-party software from a Terminal Server environment. In those environment, IT Administrators typically lock things down to ensure nothing breaks. As a first step, we recommend you get your IT Administrator to verify your permissions and grant you '''Full Control''' to the following locations.
-* The folder containing your '''MYOB data file''';
-* The folder containing the '''MYOB ODBC driver''' (e.g. c:\MYOBODBCAU10\);
-* The folder containing the '''MYOB application''' (e.g. C:\Premier19\);
-* The folder containing '''BudgetLink''' (e.g. C:\BudgetLink v3.0.0.0\);
-* The file '''ntdll.dll''' used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);
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 <br clear=all>
+== File and Folder Access Requirements ==
+The MYOB ODBC driver requires '''Read''' and '''Write''' access to specific folders in order to function properly. This is typically a problem when running third-party software from a Terminal Server environment. In those environment, IT Administrators typically lock things down to ensure nothing breaks. As a first step, we recommend you get your IT Administrator to verify your permissions and grant you '''Full Control''' to the following locations.
+* The folder containing your '''MYOB data file''';
+* The folder containing the '''MYOB ODBC driver''' (e.g. c:\MYOBODBCAU10\);
+* The folder containing the '''MYOB application''' (e.g. C:\Premier19\);
+* The folder containing '''BudgetLink''' (e.g. C:\BudgetLink v3.0.0.0\);
+* The file '''ntdll.dll''' used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);