Difference between revisions of "Troubleshooting the MYOB ODBC driver"

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In order for the MYOB ODBC driver to function correctly, some things must be configured correctly on your machine. In most situations, users do not experience any problems. The purpose of this guide is to assist those who have problems.
In order for the MYOB ODBC driver to function correctly, some things must be configured correctly on your machine. In most situations, users do not experience any problems. The purpose of this guide is to assist those who have problems.


== Installing the MYOB ODBC driver ==
== Installing the MYOB ODBC driver ==


The MYOB ODBC driver must be installed in order for third-party software to connect to your MYOB Classic data file. For more information, see [[Installing the MYOB ODBC driver]].
The MYOB ODBC driver must be installed in order for third-party software to connect to your MYOB Classic data file. For more information, see [[Installing the MYOB ODBC driver]].
=== Notes ===
* It may help to reinstall / repair the installation of the MYOB ODBC driver if you cannot get it to work correctly. For more information, see [[Installing the MYOB ODBC driver]].


== Verify and Optimise your Data File ==
== Verify and Optimise your Data File ==
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# From the '''File''' menu, select '''Verify Company File''' and wait for the process to complete;
# From the '''File''' menu, select '''Verify Company File''' and wait for the process to complete;
# From the '''File''' menu, select '''Optimise Company File''' and wait for the process to complete;
# From the '''File''' menu, select '''Optimise Company File''' and wait for the process to complete;


== File and Folder Access Requirements ==
== File and Folder Access Requirements ==
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* The folder containing '''BudgetLink''' (e.g. C:\BudgetLink v3.0.0.0\);
* The folder containing '''BudgetLink''' (e.g. C:\BudgetLink v3.0.0.0\);
* The file '''ntdll.dll''' used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);
* The file '''ntdll.dll''' used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);


== Testing the MYOB ODBC driver using the TestConnection tool from MYOB ==
== Testing the MYOB ODBC driver using the TestConnection tool from MYOB ==
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