Write, Bureaucrats, Administrators
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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. | ||
This impacted all our existing MYOB users unable to access their MYOB data. | This impacted all our existing MYOB users who were unable to access their MYOB data. | ||
Accounting Addons has released a new updated version of BudgetLink to fix the issue. | Accounting Addons has released a new '''updated version''' of BudgetLink to fix the issue. | ||
[[File:BudgetLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]] | [[File:BudgetLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]] | ||
Please follow the steps below to upgrade your BudgetLink. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons]. | Please follow the steps below to '''upgrade your BudgetLink'''. If you need help during the upgrade, please go to [https://direct.lc.chat/5513711/ Livechat] or send an email to [mailto:enquiries@accountingaddons.com.au AccountingAddons]. | ||
Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members | Alternatively, if you prefer to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members will contact you to schedule an online support session. | ||
Please note that the '''Free Edition''' of BudgetLink does not include support. Before requesting assistance, please purchase support time from the link above. | |||
== Steps to Upgrade BudgetLink == | == Steps to Upgrade BudgetLink == | ||
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:BudgetLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares. | :BudgetLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares. | ||
:If your antivirus software quarantines important files, please contact your IT team to whitelist the installation folder (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different. | :If your antivirus software quarantines important files, please contact your IT team to '''whitelist the installation folder''' (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different. | ||
== Still Facing Issues == | == Still Facing Issues == |