Difference between revisions of "Upgrade your BudgetLink to version 2024.8.16.313"

Upgrade your BudgetLink to version 2024.8.16.313 (view source)

Revision as of 02:01, 29 August 2024

593 bytes added , 29 August

m

added antivirus and quarantine info

Ash

Write, Bureaucrats, Administrators

89

edits

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 #Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here.
 #Refresh or re-open BudgetLink and you will be able to see your custom reports, if any.
+[[File:antivirus_quarantine.png|200px|thumb|text-top|right|Report as False Positive or remove from Quarantine]]
-If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat.
-If it is required for us to log on to your environment and upgrade BudgetLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here].
+<br \>
+== BudgetLink Files Quarantined by Antivirus software ==
-Since we are facing an unusually high number of requests, please book a meeting 7 days prior.
+:BudgetLink software consists of multiple files created in Visual Basic Script, which is sometimes quarantined or deleted by antivirus softwares.
+:If your antivirus software qurantines important files, please contact your IT team to whitelist the installation folder (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different.
+== Still Facing Issues ==
+:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat.
+:If it is required for us to log on to your environment and upgrade BudgetLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here].
+:Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date.
 == Related Links ==
 [[ Upgrading BudgetLink ]]
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