Write, Bureaucrats, Administrators
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Difference between revisions of "How to send a support log"
How to send a support log (view source)
Revision as of 16:34, 2 December 2019
, 16:34, 2 December 2019→If you had run Get Data already follow the below process
| Line 22: | Line 22: | ||
# Locate [[BudgetLink Folder]] | # Locate [[BudgetLink Folder]] | ||
# All log files generated by BudgetLink are filed under the following folder: [BudgetLink Folder]\Workspaces\[Workspace]\Logs\Get Data Logs | # All log files generated by BudgetLink are filed under the following folder: [BudgetLink Folder]\Workspaces\[Workspace]\Logs\Get Data Logs | ||
# The Get Data Logs are Date and Time Stamped Text Documents that include the word Get Data in the name | |||
# Copy and paste the latest log file in an email or chat to sent to our support team. | # Copy and paste the latest log file in an email or chat to sent to our support team. | ||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||