Difference between revisions of "Troubleshooting Get Data Problems with Reckon Accounts"

Troubleshooting Get Data Problems with Reckon Accounts (view source)

Revision as of 16:53, 10 April 2017

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Nic

Write, Bureaucrats, Administrators

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 The Reckon Accounts / QuickBooks API creates a log file for all connections made to their data files. This log file can assist you in debugging connection issues.
-For Windows 7/8/10, the log file is usually located in the following location.
+For '''Windows 7/8/10''', the log file is usually located in the following location.
 *''C:\ProgramData\Intuit\QuickBooks\qbsdklog.txt''
-For Windows XP and Vista, the log file is usually located in the following location.
+For '''Windows XP and Vista''', the log file is usually located in the following location.
 *''C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks\qbsdklog.txt''
@@ Line 19: / Line 19: @@
 An ini file is created by Reckon Accounts / QuickBooks to help the QBSDK identify the correct running instance. If any connection errors exist regarding starting or opening a data file, we recommend you backup the QBINSTANCEFINDER17.INI and then clear it. This will ensure that any corruption in the INI file is removed.
-For Windows 7/8/10, the log file is usually located in the following location.
+For '''Windows 7/8/10''', the log file is usually located in the following location.
 *''C:\ProgramData\Intuit\QuickBooks\QBINSTANCEFINDER17.INI''
-For Windows XP and Vista, the log file is usually located in the following location.
+For '''Windows XP and Vista''', the log file is usually located in the following location.
 *''C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks\QBINSTANCEFINDER17.INI''