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Difference between revisions of "Manually testing a connection to MYOB AccountRight Live"
Manually testing a connection to MYOB AccountRight Live (view source)
Revision as of 22:22, 2 March 2017
, 22:22, 2 March 2017→What to do if the manual test fails
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* If you can connect to the data file while logged into the server, but not when using the server URL, this implies network issues such as firewall, etc. preventing connections from external devices. | * If you can connect to the data file while logged into the server, but not when using the server URL, this implies network issues such as firewall, etc. preventing connections from external devices. | ||
== How do you know if it succeeds == | |||
If you see tables of data like the table to the right then its working OK | |||
If you don't see tables or see an error message then it has failed | |||
== What to do if the manual test fails == | == What to do if the manual test fails == | ||
If the manual test fails (e.g. does not produce or show any data), we recommend you reinstall the MYOB AccountRight Live API. See [[Installing the MYOB AccountRight Live API]] for more information. | If the manual test fails (e.g. does not produce or show any data), we recommend you reinstall the MYOB AccountRight Live API. See [[Installing the MYOB AccountRight Live API]] for more information. | ||