Difference between revisions of "How to send a support log"

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Choose the full Get Data Option and click OK.
Choose the full Get Data Option and click OK.
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send button and follow the prompts to send the log as an email attachment
At the bottom of the Get Data Progress dialog[[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send log button and follow the prompts to send the log as an email attachment




[[Category:Troubleshooting]]
[[Category:Troubleshooting]]
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