Write, Bureaucrats, Administrators
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Difference between revisions of "How to send a support log"
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To send a copy of that log to Accounting Addons support then follow the process below | To send a copy of that log to Accounting Addons support then follow the process below | ||
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Start BudgetLink and follow the prompts to the [[File:GetDataDialogue.png|300px|thumb|right|Get Data Options Dialog]] | Start BudgetLink and follow the prompts to the [[File:GetDataDialogue.png|300px|thumb|right|Get Data Options Dialog]] | ||
Choose the full Get Data Option and click OK. | Choose the full Get Data Option and click OK. | ||
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself | If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself | ||
At the bottom of the Get Data Progress [[File:GetDataProgressDialogue.png|300px|thumb|right|Get Data Options Dialog]] click the Send button and follow the prompts to send the log as an email attachment | |||
[[Category:Troubleshooting]] | [[Category:Troubleshooting]] | ||