Difference between revisions of "How to send a support log"

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To send a copy of that log to Accounting Addons support then follow the process below
To send a copy of that log to Accounting Addons support then follow the process below


[[File:GetDataDialogue.png|300px|thumb|right|Data Data Options Dialog]]
 


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== Procedure ==
== Procedure ==
Start BudgetLink
Start BudgetLink and follow the prompts to the [[File:GetDataDialogue.png|300px|thumb|right|Get Data Options Dialog]]
When prompted click Get Data
Choose the full Get Data Option and click OK.
 
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
If an error occurs then we suggest as a first step clicking on the help button for more information on how to resolve the issue yourself
Click OK in that message
Click OK in that message
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