Difference between revisions of "Troubleshooting the MYOB ODBC driver"

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The MYOB ODBC driver requires '''Read''' and '''Write''' access to specific folders in order to function properly. For more information, see [[Checking file and folder access requirements for the MYOB ODBC driver]].
The MYOB ODBC driver requires '''Read''' and '''Write''' access to specific folders in order to function properly. For more information, see [[Checking file and folder access requirements for the MYOB ODBC driver]].
This is typically a problem when running third-party software from a Terminal Server environment. In those environment, IT Administrators typically lock things down to ensure nothing breaks. As a first step, we recommend you get your IT Administrator to verify your permissions and grant you '''Full Control''' to the following locations.
* The folder containing your '''MYOB data file''';
* The folder containing the '''MYOB ODBC driver''' (e.g. c:\MYOBODBCAU10\);
* The folder containing the '''MYOB application''' (e.g. C:\Premier19\);
* The folder containing '''BudgetLink''' (e.g. C:\BudgetLink v3.0.0.0\);
* The file '''ntdll.dll''' used for the SendMessage API (e.g. C:\Winnt\System32\ntdll.dll);


== Related Topics ==
== Related Topics ==
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