Difference between revisions of "Troubleshooting the MYOB ODBC driver"

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Most errors relating to the MYOB ODBC driver can be resolved by verifying and optimising your data file. For more information, see [[Verifying and Optimising your MYOB Data File]].
Most errors relating to the MYOB ODBC driver can be resolved by verifying and optimising your data file. For more information, see [[Verifying and Optimising your MYOB Data File]].


You should always verify your data file before as it may raise errors that the optimize cannot repair, or that the optimize can only repair if the verify has detected it.
== Testing the MYOB ODBC driver using the TestConnection tool from MYOB ==
 
To verify and optimize your data file, follow these steps:
 
# Open your MYOB data file in MYOB
# From the '''File''' menu, select '''Verify Company File''' and wait for the process to complete;
# From the '''File''' menu, select '''Optimise Company File''' and wait for the process to complete;


MYOB provides a TestConnection utility that can be used to test and see if the MYOB ODBC driver is installed and running correctly. For more information, see [[Tesitng the MYOB ODBC driver using the TestConnection tool from MYOB]].


== Testing the MYOB ODBC driver using the TestConnection tool from MYOB ==


[[File:MYOBTestConnectionTool.png|300px|thumb|right|The MYOB ODBC TestConnection.exe utility]]  
[[File:MYOBTestConnectionTool.png|300px|thumb|right|The MYOB ODBC TestConnection.exe utility]]  
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