View source for Starting the MYOB AccountRight Live services

== Overview ==

In order for third-party applications to connect to your [[MYOB AccountRight Live]] data file located on your local machine or on a remote server, you need to have some services running.

Given [[MYOB AccountRight Live]] is a new product, sometimes, these services do not start automatically when starting your machine. There are two approaches to resolving this problem. We recommend you try both approaches.

== Starting the MYOB AccountRight Live services by using MYOB ==

We have found that when MYOB starts, it sometimes ensures all services are up and running. As such, the easiest step is to simply start MYOB and open your data file. In most situations, if you can open your MYOB data file through MYOB, everything should be ok.

However, this does not guarantee that the MYOB AccountRight Live API is installed or running.

== Starting the MYOB AccountRight Live services manually ==

[[File:StartingMYOBAccountRightLiveServices.png|300px|thumb|right|Starting MYOB AccountRight live services manually]]

On some machines, we have found that the services do fail to start when MYOB first starts. Follow these steps to rectify this problem.

# Go to the machine which contains your data file;
# Press '''CTRL-ALT-DEL''' on your keyboard and run '''Task Manager''';
# Go to the '''Services''' tab;
# Scroll down the list until your see '''MYOB AccountRight Library'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOB AccountRight Server Locator'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOBAPISERVICE'''. If it is not running, right click on it and choose '''Start''';
# Scroll down the list until your see '''MYOB AccountRight Server xxxx.x''' (e.g.MYOB AccountRight Server 2013.3) . If it is not running, right click on it and choose '''Start''';

=== Notes === 

* You can also run Task Manager by clicking on your '''Start''' menu in windows, entering '''Task Manager''' in the search bar and selecting '''View running processes with Task Manager'''.
* You can also run Task Manager by right-clicking on your task bar and selecting '''Start Task Manager''' from the contextual menu.
* The '''MYOBAPISERVICE''' is only required if the data file is on your local machine or on a remote server. It is not required when your data file is in the cloud.

== Related Topics ==

* [[Troubleshooting Get Data Problems]]
* [[Installing the MYOB AccountRight Live API]]