View source for Upgrade your BudgetLink to version 2024.8.16.313

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Due to a recently released change to MYOB's authentication token format early this August, all existing tokens were rendered non-functional. 

This impacted all our existing MYOB users who were unable to access their MYOB data. 

Accounting Addons has released a new '''updated version''' of BudgetLink to fix the issue.
[[File:BudgetLink_Upgrade.png|400px|thumb|right|Click on '''Upgrade''' button to start upgrade]]
Please follow the steps below to '''upgrade your BudgetLink'''. If you require help with the upgrade, please either start a [https://direct.lc.chat/5513711/ Livechat] or email to [mailto:support@accountingaddons.com.au support@accountingaddons.com.au].

Alternatively, you can choose to engage us to upgrade and migrate custom files and reports for you, via TeamViewer or Teams, start by [https://accountingaddons.com.au/accounts/buy-consulting-time/ buying consulting time]. Once that is processed, one of our team members will contact you to schedule an online support session.

Please note that the '''Free Edition''' of BudgetLink does not include support. Before requesting assistance, please purchase support time from the link above.

== Steps to Upgrade BudgetLink ==
To upgrade to the latest version,

#Open BudgetLink, Go to Menu and click on '''Upgrade''' button situated beside "Get Data" button.
#Download the new version and follow the installation steps to upgrade to the latest version.

In some cases, if you are unable to access your MYOB data after upgrading, tokens may need to be revoked in order to issue new tokens. 

To revoke existing tokens, please follow the steps listed below:

== Steps to Revoke Existing Tokens ==

#Please open your browser and go to [https://secure.myob.com secure.myob.com]
#Login with your '''my.MYOB credentials'''
#Locate and click on '''Revoke Tokens''' corresponding to BudgetLink

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After the upgrade, if your custom reports were not migrated automatically, migrate the files manually from older installation

== Steps to Migrate Custom Files ==

#In BudgetLink Menu, click on '''35. Help > Links'''
#Click on the hyperlink corresponding to the '''Solution Folder'''
#A file explorer dialog box will open with all installation folders listed
#Open the '''previous version''' folder and copy your custom files you have.
#Go back to your solutions folder, open the latest installation folder named '''2024.8.16.313''', move the existing files to another location, and paste all your copied files here.
#Refresh or re-open BudgetLink and you will be able to see your custom reports, if any.
[[File:antivirus_quarantine.png|200px|thumb|text-top|right|Report as False Positive or remove from Quarantine]]



== BudgetLink Files Quarantined by Antivirus software ==

:BudgetLink software consists of multiple files created in Visual Basic Script, which are sometimes quarantined or deleted by antivirus softwares.

:If your antivirus software quarantines important files, please contact your IT team to '''whitelist the installation folder''' (typically C:/BudgetLink ) and C:/BudgetLink if the installation folder is different.

== Still Facing Issues ==
:If you are still facing issues after upgrading and require assistance, please feel free to go to Livechat and we shall be able to help you over chat. 

:If it is required for us to log on to your environment and upgrade BudgetLink or migrate your custom files, please book suitable consulting time [https://accountingaddons.com.au/accounts/buy-consulting-time/ here].

:Since we are facing an unusually high number of requests, please book a meeting 7 days prior to your Direct Debits due date.

== Related Links ==
:[[ Upgrading BudgetLink ]]
:[[BudgetLink Folder]]
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